Mega Wheel Privacy Policy — Your Complete Guide to Data Protection

Welcome to Mega Wheel. We know that sharing information online raises real concerns — where your data goes, who can see it, and how it is used. This Privacy Policy answers all of those questions.

Our commitment is simple: your personal data will only be used to provide you with better service. We never sell your data, collect it unnecessarily, or share it with unauthorised third parties.

Mega Wheel is built with Bangladesh gamers in mind. Our Privacy Policy is written in plain language so you always know exactly what happens with your data.

Mega Wheel collects two types of information — what you provide directly and what is generated automatically as you use the platform.

Mega Wheel uses your data for legitimate purposes only. No information is used unnecessarily or without your consent.

• Account management: To streamline registration, login, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your questions and complaints promptly.
• Security: To detect and prevent fraudulent activity and unauthorized access.
• Legal obligations: To comply with KYC, AML, and other legal requirements.
• Platform Improvement: To analyse and improve the gaming experience.
• Responsible Gaming: To detect excessive gaming and provide timely support.
• Promotional Communications: Only to inform you of bonuses and offers, with your consent.

Mega Wheel does not sell your data. Only the minimum necessary information may be shared with trusted partners in the specific circumstances outlined below:

• Payment Providers (bKash, Nagad, Rocket): Only the minimum data required to complete a transaction is shared. These providers operate under their own privacy policies.
• Game software providers: Session data required for games to function properly is shared, but no personally identifiable information is included.
• Law enforcement agencies: We are legally required to provide information when ordered by a court or a valid government directive.
• Security & Fraud Prevention Agencies: To report suspicious activity related to money laundering or fraud.

The Mega Wheel website uses cookies and similar technologies. These store small files in your browser that help make the platform smarter and more responsive.

• Essential cookies: To maintain login sessions and ensure security. Disabling these may cause the platform to malfunction.
• Functional cookies: To remember your language preference and game settings.
• Analytics Cookies: To understand how users interact with the platform. This data is fully anonymized.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features.

We retain your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: Retained for up to 5 years after account closure for legal compliance purposes.
• Transaction History: Retained for up to 7 years in accordance with financial regulatory requirements.
• Customer Service Records: Deleted 3 years after last contact.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Log Files: Retained for up to 12 months for security purposes.

Once expired, your data is permanently deleted or anonymized so that you can no longer be identified.

Mega Wheel protects your data using internationally recognised technology and practices. Security is not just a promise for us — it is a daily priority.

• 256-bit SSL Encryption: All data exchanged between your browser and our servers is encrypted.
• Data Encryption: Saved payment and personal data is secured with AES-256 encryption.
• Two-Factor Authentication (2FA): Ability to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced technology is used to protect against server attacks.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Staff training: All staff receive regular training on data privacy.

You have full rights over your own data. Mega Wheel respects those rights.

• Right to Know: You may request to see what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under specific circumstances.
• Right to Restrict Processing: You can opt out of certain uses of your data at any time.
• Right to Portability: You can export your data in a standard portable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, contact our support team. We aim to respond within 30 days.

Mega Wheel is strictly for users aged 18 and above. We never knowingly collect any information from minors.

If a minor registers by any means and we detect it, the account will be immediately closed and all associated data will be deleted.

If a parent or guardian believes their child has registered on this platform, please contact our support team immediately.

Mega Wheel may update this Privacy Policy when necessary. For significant changes, we will:

• We will post a clear notice on the platform.
• You will be notified via your registered email or mobile number.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. It is good practice to review this page from time to time.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team: